Last year my family and I stayed at a resort in Costa Rica, four and a half hours by car from the nearest airport. To get anywhere on the property you walked a boardwalk through the trees. And every day on that boardwalk I passed the same couple heading toward
I like to think I've curated a really tight LinkedIn feed. I know that sounds like an odd 2026 algorithm flex, but hear me out. I'm intentional about who I follow, and the result is a stream of community-focused updates I actually enjoy scrolling through.
The first Community Council happened last October, and when it ended I remember standing in the driveway of the château watching the bus pull away and feeling something close to grief. Not because it was over, exactly, but because I wasn't sure it could happen again. Some experiences
I had the privilege of speaking at the Community Manager Appreciation Day celebrations with CMX last week about something I've been thinking about a lot. I know we're meant to talk about scale and that classic hockey stick growth, but I truly believe the future of
Applications are officially open for our next Community Council gathering. In April 2026, after the success of our 2025 program, we will gather a small group of experienced community leaders, program designers, and relationship-driven founders for four days together in Normandy, France. If you've spent your career
Over the past few weeks, I’ve been trying to find the words to describe what happened at the Community Council retreat, and honestly? I’m still not sure I have them. It felt like watching a dream I’ve been carrying around for years finally step out into the
What I’m left thinking about from CMX Summit Earlier this month, I gave a 7-minute hot take at CMX Summit on The Power of Awe in Experience Design—how to create moments that invite people to feel, connect, and remember. The challenge? It had to be practical. One
Chateaus, book recommendations, and cringe-free ice breakers Big News: Community Council Applications Are Open! Building community is a labor of love—rewarding, creative, purpose-driven—the kind of work that fills your cup. But it can be lonely, too. So often, the people creating the spaces are the very
A dispatch for community architects, experience designers, and connection-builders. Each issue shares real-world case studies, bite-sized tactics, and thoughtful resources to support you
